Sorry for the double-post.
I emailed the ACM Gear staff to let them know this link, my experiences and yours. Considering they've been receptive (at least via chat) I guessed it could be helpful.
Here's the answer I got:
Quote:
The info@acmgear.com gets though to the shipping department which is very busy.
This one (which is not for enquiries) or the other ones enquiry@acmgear.com or questions@acmgear.com would be answered daily unless our server went down (we were down for a week with changing hosts) or i was out of the office on that day. I usually have to wait until the shipping department finishes that day for an update on all orders.
There were some delays with shipping recently due to a huge back log of Magpul orders before they were removed from the site and then 2 Chinese holidays.
We are now 100% on top of orders and will be processed within 2-4 days usually.
|
So take note of these emails if you do business with them, you should get an answer faster.
--------------------
Got my SpecterDR from ACM-Gear today, will do a review on it later. As for this order, itself (to add to my previous post), it was very well packaged, so no chance of breaking. They included a spare battery with it, could definitely come in handy. As for the "compensation", I received an MBUS sight which, while delays still sucks, does compensate. After all, it's not life critical gear so I guess I could survive without it for one game^^
Let's hope they indeed got all the delays cleared, but for now they still need to get more choice in their catalog.